FAQ

FREQUENTLY ASKED QUESTIONS

If you have a small­er, short run project, dig­i­tal would be best. If your project requires stock that is not con­ducive to dig­i­tal or you have a high­er quan­ti­ty, choose off­set. The dif­fer­ence is that dig­i­tal print­ing does not require plates, so the ini­tial set-up is more afford­able. If you’re in doubt, give us a call, we can help you find the right print­ing method.

Depend­ing on how big your job is, the length of the job may vary. If you order a small short run project we can have it done for you in no time! How­ev­er, if you order a job that requires, cut­ting, fold­ing, scor­ing, bound­ing etc., the job will take longer. If you have a spe­cif­ic dead­line to meet we will make sure your job is done right on time!

Yes. We can arrange deliv­ery based on your loca­tion. Whether we deliv­ery it direct­ly to you or we arrange for a car­ri­er, we will get your job to you!

Don’t wor­ry! We will either let you know when your order is ready by email or by call­ing you! If you have a spe­cif­ic day you would like your order for, let us know and we will get the job done in time for your dead­line.

A “bleed” is when the ink prints to the very edge of the paper. When using “bleeds” you must allow for the art to extend 1/8″ beyond the page bor­der.

Yes we can. Here at Mono Arts, we have an in-house graph­ic design team to han­dle your design needs. Whether it is busi­ness cards, logo design, posters, or any oth­er cre­ative project, we can help you achieve the look that rep­re­sents you and your com­pa­ny best. Con­tact us for more infor­ma­tion on how we can help you.

Yes of course.  We will let you know when your order is ready and we will have it ready for you to pick it up from our office.

A print ready, high qual­i­ty Adobe PDF file is the pre­ferred for­mat for print­ing. A PDF is a “locked” for­mat so there are no prob­lems with text reflow when the files are opened on dif­fer­ent com­put­ers. PDF can be read on any PDF read­er, free at the Adobe web­site and can be edit­ed if need­ed. Make sure that all graph­ics are either grayscale or CMYK images.

RGB refers to the pri­ma­ry colours of light, Red, Green and Blue that are used on your com­put­er screen.CMYK refers to the pri­ma­ry colours of pig­ment: Cyan, Magen­ta, Yel­low and Black. Many pro­grams have the capa­bil­i­ty to con­vert the layout/images from the RGB to the CMYK. How­ev­er, not all colours avail­able in RGB are repro­ducible in CMYK.

Most proofs can be approved over a pdf. But in the event that you would like to see a proof before print­ing that is not a prob­lem. We can make arrange­ments so that you can see a real sam­ple proof before we hit print.

We do our very best to match your colour sam­ple how­ev­er, there is no guar­an­tee your fin­ished piece will be exact­ly like your print­ed sam­ple. This is because of the wide­ly vary­ing results from the dif­fer­ent out­put devices includ­ing inkjet and laser print­ers, con­tin­u­ous tone proof­ing devices, high-res­o­lu­tion film-based proofs and dif­fer­ent off­set lith­o­g­ra­phy. Basi­cal­ly every print­er is dif­fer­ent there­fore the colour will nev­er be exact­ly the same but we will do every­thing we can to get the colour right.

No, send us a sin­gle lay­out (1-up) high qual­i­ty PDF of your work and we will han­dle the rest!